Green Planet Tree Services

Tree Surgery and Garden Maintenance

07974 77 1409

  • Tree Services
    • Crown Lifting
    • Crown Reduction
    • Crown Thinning
    • Dismantling
    • Felling
    • Pollarding
    • Dead Wooding
    • Storm Damage
  • Hedge Trimming
  • Firewood
    • Green Logs
    • Seasoned Logs
    • Woodchip
  • Reviews
  • Contact
    • Complaints

Complaints

We always endeavour to provide the best service for our customers. However, we recognise that sooner or later there may be times where our customers may not be completely satisfied. You never know, it could happen.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we have use of the Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

 

The tree on the car was like that when we arrived! We cleared it up for them.

Call us on: 07974 77 1409

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